Shipping policy
Shipping policy
Thank you for choosing CNTRL HOOPS.
Order processing
All orders are processed and dispatched within 3 business days.
Once your order has been dispatched, you will receive a confirmation email and shipment tracking information.
Delivery times
Estimated delivery times:
- Europe: 2–5 business days
- United States: 3–7 business days
- Other countries: 5–10 business days
Delivery times are estimates and may vary depending on the delivery location, the carrier's operations or other circumstances beyond our control.
PRE-ORDERS
If a product is sold as a pre-order, the usual delivery times may not apply. The estimated dispatch or delivery date for a pre-ordered product is shown on the product page or elsewhere clearly visible on the website when the order is placed.
Delivery times for pre-orders may vary depending on the specific product batch. If the estimated dispatch date changes, customers will be informed of significant changes using the contact details provided when they placed their order.
Shipping cost
Shipping cost is calculated at checkout based on the selected delivery country and address.
Order tracking
Once your order has been dispatched, you will receive a shipment tracking number by email so you can track your shipment until delivery.
Questions
If you have any questions about your order, contact us by email: